Capt Dave's Sport Fishing Charters: 9/13

Thursday, September 13, 2007

9/13 - Customer service....

Customer service. It's funny, I go places and receive the worst customer service. And think, "man, I'd never get away with this in my business." But some business' seem to just not get it, do they? They stay in business, by sheer volume and necessity, I guess.

Which brings me to my favorite show, and my favorite scene, and my favorite comic.

When I really need some good humor, there's always one person I can count on to give it to me, and that's my man JERRY.

Below is about my favorite scene of all time. I like any scene or stand up he does when he mocks how stupid daily life, can really be.

Enjoy the Master!

READ CHARTER POLICIES:

Capt Dave's Sportfishing Charter Policy:

DEPOSITS $100 via Visa, MasterCard, Amex,
Discover are accepted for to reserve date.

ALL CREDIT CARD BALANCES AT END OF DAY SUBJECT TO 3.5% TRANSACTION FEE.

CASH OF COURSE, EASILY ACCEPTED.

Bookings done either by calling Capt Dave with your info, or thru the deposits page on my website.

Do not bring coolers on the boat, coolers are
supplied on board and fresh ice each morning.
Please bring all drinks and snacks in a plastic
bag, leave a cooler in your vehicle for fish upon returning.

Gratuity graciously accepted for expert fish cleaning, done after your 6 hour fishing charter.

Do come PREPARED!! You will be outdoors. Dress appropriate for weather. BRING RAIN GEAR, IF NEEDED. or get wet.

I must know if anyone has "special needs" at time of booking. Health issues, etc.

Lost or damaged tackle (rods & reels) will be charged at replacement cost. Please treat my fishing tackle as if it were your own.

Published Rates may change without published notice.

Reservations require: $100 deposit

Reservations: should be made 2 weeks in advance. (30 days for major holidays and multiple boat charters.)

***balances must be paid via Credit card (add 3.5% fee. Or cash at end of day. NO CHECKS.

Cancellations made 15 days or more prior to charter, full deposit refund, less 10%, or can be rolled into future charter.

Cancellations made 14 days or less prior to the charter, you will loose your deposit or it may be rain checked.

Capt Dave Sipler's Sport Fishing, will not be held responsible for loss of fishing time due to weather, fishing patterns, transportation or other incidents from conditions beyond his control.

ALL CHARTERS BASED ON A 6 HOUR DAY. (exception: 2 hr. Kids Trips)

Reschedules due to inclement weather are per Capt. Dave's decision, THE MORNING OF CHARTER.

Less than 36 hrs. notice? Do not e-mail, CALL ASAP. I don't always have opportunities to check e-mails. But I do hear the phone ring.

HOURS OF OPERATION: 8am to 7pm

WEB ADDRESS: www.captdaves.com

E-MAIL: charter@captdaves.com

PHONE NUMBER: 904-642-9546